kate & tom's
is rated 4.67 stars by Reviews.co.uk based on 769 merchant reviews
4.67 / 5 Rating
Everyone at Kate and Toms was really helpful and I loved how informative the website is. My only niggles were that sometimes it took a while for someone to get back to me about my questions (I often had to chase) and the fact that you have to pay two deposits isn't made entirely clear. Overall though, I was happy with the service they provided and that everything in the house was as promised - I'd love to try out more houses on their books!
Kept in regular contact via email - very helpful when the original property was double booked through no fault of their own.
All the customer service team I personally dealt with were very knowledgeable and helpful and patient whilst trying to gather all info and decision making, collecting deposit money etc from 18 people! Thanks to all who were involved in making our booking easy, Will definitely use Kate and Toms again!